Privacy Policy

Last updated: December 8, 2023

Privacy declaration

This is the privacy statement of Shiperone, including all of its subsidiaries: Company A, Company B, and Company C (hereinafter collectively: “Service Provider,” “we,” “our,” or “us”). This statement provides insight into the data we process from you as a user, the purposes for which we process it, and the way in which we handle this personal data. We recommend that you read this privacy statement carefully.

The service provider considers the careful handling of personal data to be of great importance. Therefore, we meticulously process and secure personal data. In our processing, we adhere to the requirements set by the General Data Protection Regulation (GDPR).

Method of Obtaining Personal Data

By using our service, you share certain information with us, including potentially traceable personal data. We only store and utilize personal data provided directly by you or when it is evident that it's intended for processing.

For example, when you place an order via our website, we request your name, address, and contact details (telephone and email) to facilitate order shipment and keep you informed about the various steps in the ordering process.

Types of Personal Data

When you use our platform, we may process the following personal data:

• User name

• Name and address details

• Date of birth

• Educational attainment

• password

The specific data processed depends on the functionalities you use on the platform. Below, we further explain which personal data is processed when using specific functionalities. In any case, providing a username and password is mandatory to create an account, enabling access to the platform.

Purpose Description of Data Use

1. Communication and Newsletters:

• Sending personalized newsletters.

• Keeping you informed via the weekly newsletter.

2. Access and Account Management:

• Checking access to our service through a login module.

• Keeping your personal settings in a protected account.

3. Profile Information:

• Deriving an interest profile based on your purchased products.

• Regularly providing offers based on your interest profile.

• Displaying information entered on your profile to site visitors (excluding email address and phone number).

4. Form Submissions:

• Storing data from contact or registration forms and emails for as long as necessary to address and handle inquiries.

5. Order Processing:

• Using your address details to send orders and invoices.

6. Advertising:

• Displaying advertisements from third parties, tailored based on presumed interests, navigation paths, and service usage statistics.

7. Social Media Integration:

• Including social media buttons on our site, with administrators of these services collecting your personal data.

8. Website Security:

• Logging every website visit to detect abuse and intrusion attempts.

Data Retention for Customer Contact:

If you contact us via the website with questions or complaints about our products or services, we may retain your message and contact details for up to 24 months after resolving the inquiry. This ensures a quicker and more efficient response to any follow-up questions.

Provision to Third Parties:

• No personal data is provided to third parties without explicit consent.

• Details of ordered products may be shared with partner ABC for product offers, with separate permission sought.

Processor Provision:

The Service Provider may engage third parties under its supervision for specific processing mentioned in this privacy statement. These third parties operate under the responsibility of the Service Provider and are not allowed to conduct independent processing of personal data.

Website Security Monitoring:

Company CBA monitors the website for unauthorized access attempts on behalf of the Service Provider.

Newsletters:

We send both weekly and monthly digital newsletters (optional for the user), which you can register for via the website. These newsletters contain offers, tips, and information about our services. If you subscribe to the newsletter, we will use your email address to send it. Your email address will be retained until you unsubscribe, and every newsletter includes an unsubscribe link.

Rights of Data Subjects:

If you have questions or want to know what personal data we have about you, you can always contact us using the details provided at the bottom of this document. You have the following rights:

Right of Access: You can access the personal data we process about you.

Right to Rectification: You can correct or supplement your personal data if it is incorrect or incomplete.

Right to Object: You can object to the processing of your personal data and to direct marketing.

Right to Erasure: You can request the deletion of your personal data.

You can view, modify, download, or delete stored data about you via your profile page (via Account > Privacy). Deleting all your data is only possible by canceling your account and discontinuing the use of our service.

For questions about our privacy policy or your legal rights, feel free to contact us at any time.

Complaint Possibility:

If you have a complaint about how we process your personal data, contact us using the details at the bottom of this privacy statement. You also have the right to submit a complaint to the Dutch Data Protection Authority in your country.

Third-Party Websites:

This statement does not apply to third-party websites linked to this website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy statement of these websites before using them.

Amendments:

This privacy statement (version 1.0) is dated September 1, 2023. Please note that the privacy statement may be periodically adjusted, and we advise you to check this page regularly for any changes.

Contact Details:

For questions about our privacy statement or your rights, contact us using the details provided below:


SARJAK Europe GmbH, Am Sandtorkai 60, 20457 Hamburg, Germany
Email: Marvin.Kroeger@shiperone.com
Phone: +91 98202 44096

Cookie statement

Introduction:

We use cookies on our website. A cookie is a small file sent with pages from this website and saved by your browser on your device. The stored information can be sent back to our servers on a subsequent visit. Here, we explain what this means for you.

Functional Cookies:

We use cookies to record your preferences (such as language and location) to avoid repetitive requests. Additionally, we use cookies to recognize you as a logged-in visitor, eliminating the need for repeated logins. Load balancing cookies help distribute visits across different servers for optimal site response.

Analytical Cookies:

Cookies from Google Analytics, an American company, are placed on our website as part of the Google Analytics service. We use this service to track how visitors use our website. Google may provide obtained analytical information to third parties if legally obliged or if third parties process the information on behalf of Google. We have a processing agreement with Google, prohibiting the use of information for other Google services. IP address forwarding to Google is disabled.

Tracking Cookies:

We use tracking cookies to build a profile about you, tailoring advertisements to your interests and preferences for maximum relevance. With your permission, advertisers place 'tracking cookies' on your computer to track pages you visit from their network, building a profile based on comparable information. This profile is used solely to match advertisements to your profile for increased relevance.

Retargeting Cookies:

We use retargeting cookies from Google AdSense to display advertisements on third-party sites related to your previous visits to our website.

Social Media Buttons:

Buttons using Add This on our website allow you to promote and share our web pages and services within social networks, including Facebook, Linkedin, Twitter, and Instagram. These buttons, along with Add This, place cookies on your device. The functioning of these buttons is determined by code from the respective social networks. We have no influence over this process. Please read the privacy statements of these networks for information about what they do with the (personal) data obtained via these cookies.

Other Tracking Techniques:

We use a 'tracking pixel' in our newsletters to monitor whether and when you open them.

Overview of Cookies:

On our website we use the cookies as shown in the overview below:

Tool
Kind
Description
Google Analytics
Analytical
"We utilize Google Analytics to comprehend how users interact with our website, enabling us to enhance its user-friendliness. For detailed information about data processing, please refer to Google's Privacy Policy. If you wish to prevent the processing of your data with Google Analytics, you can install the provided plugin."
Google DoubleClick
Advertisement
"We use DoubleClick by Google to target advertising and measure the effectiveness of our marketing campaigns. For more information about this, you can refer to the Privacy Policy of Google. On this page, you can indicate if you want to opt out of this data processing."
HubSpot
Necessary cookies
__hs_opt_out Cookie:
 • Purpose: This cookie is utilized by the opt-in privacy policy to remember not to prompt the visitor to accept cookies again.
 • Activation: The cookie is set when visitors are presented with the option to opt out of cookies.
 • Content: It contains the string "yes" or "no," reflecting the visitor's choice.
Expiration: The cookie expires after 6 months.
__hs_do_not_track Cookie:
 • Purpose: This cookie can be configured to prevent the tracking code from sending any information to HubSpot.
 • Content: It contains the string "yes," indicating the activation of the do-not-track feature.
 • Expiration: The cookie has a lifespan of 6 months.
__hs_initial_opt_in Cookie:
 • Purpose: This cookie is used to prevent the banner from always displaying when visitors are browsing.

__hs_cookie_cat_pref Cookie:
Purpose: This cookie is employed to record the categories to which a visitor has given consent..
Content: It contains data specifying the consented categories.
Expiration: The cookie has a duration of 6 months.
__hs_gpc_banner_dismiss Cookie:
 • Purpose: This cookie is utilized when the Global Privacy Control banner is dismissed.
 • Content: It contains the string "yes" or "no," indicating the dismissal status.
 • Expiration: The cookie expires after 180 days.
hs_ab_test Cookie:
Purpose: This cookie is employed to consistently serve visitors the same version of an A/B test page they've seen before.
Content: It contains the ID of the A/B test page and the ID of the chosen variation for the visitor.
Expiration: The cookie expires at the end of the session.
<id>_key Cookie:
 • Purpose: Set when visiting a password-protected page to avoid requiring login on future visits from the same browser.
 • Unique Name: The cookie name is unique for each password-protected page.
 • Content: It contains an encrypted version of the password, ensuring that subsequent visits to the page won't require re-entering the password.
 • Expiration: The cookie expires after 14 days.
hs-messages-is-open Cookie:
 • Purpose: Used to determine and save whether the chat widget is open for future visits.
 • Activation: Set in the visitor's browser when starting a new chat, resetting to re-close the widget after 30 minutes of inactivity.
 • User Interaction: If manually closed by the visitor, prevents the widget from re-opening on subsequent page loads in that browser session for 30 minutes.
 • Content: Contains a Boolean value of True if present.
 • Expiration: The cookie expires in 30 minutes.
hs-messages-hide-welcome-message Cookie:
Purpose: Used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
Content: Contains a Boolean value of True or False.
Expiration: The cookie expires in one day.
__hsmem Cookie:
 • Purpose: Set when visitors log in to a HubSpot-hosted site.
 • Content: Contains encrypted data identifying the membership user when they are currently logged in.
 • Expiration: The cookie expires in seven days.
hs-membership-csrf Cookie:
Purpose: Used to ensure that content membership logins cannot be forgotten.
Content: Contains a random string of letters and numbers used to verify the authenticity of a membership login.
Expiration: The cookie expires at the end of the session.
hs_langswitcher_choice Cookie:
Purpose: Used to save a visitor's selected language choice when viewing pages in multiple languages.
Activation: Set when a visitor selects a language from the language switcher, serving as a language preference for future redirects to sites in their chosen language if available.
Content: Contains a colon-delimited string with the ISO639 language code choice on the left and the top-level private domain it applies to on the right (e.g., "EN-US:hubspot.com").
Expiration: The cookie expires in two years.
__cfruit Cookie:
Purpose: Set by HubSpot's CDN provider (Cloud flare) due to their rate-limiting policies.
Expiration: The cookie expires at the end of the session.
Learn More: Cloudflare Cookies
__cf_bm Cookie:
Purpose: Set by HubSpot's CDN provider for bot protection, serving as a necessary cookie.
Expiration: The cookie expires in 30 minutes.
Learn More: Cloudflare Cookies
Analytics cookies
__hstc Cookie:
Purpose: The main cookie for tracking visitors.
Content:
- Contains domain information.
- Includes "hubspotutk" for user identification.
- Records the initial timestamp (first visit).
- Tracks the last timestamp (last visit).
- Logs the current timestamp (this visit).
- Includes a session number that increments for each subsequent session.
Expiration: The cookie expires in 6 months.
hubspotutk Cookie:
 • Purpose: Keeps track of a visitor's identity, passed to HubSpot on form submission, and used for deduplicating contacts.
 • Content: Contains an opaque GUID representing the current visitor.
 • Expiration: The cookie expires in 6 months.
__hssc Cookie:
Purpose: Keeps track of sessions and determines if HubSpot should increment the session number and timestamps in the "__hstc" cookie.
Content:
- Contains domain information.
- Includes "view Count," which increments with each page view in a session.
- Records the session start timestamp.
Expiration: The cookie expires in 30 minutes.
__hssrc Cookie:
 • Purpose: Set whenever HubSpot changes the session cookie, used to determine if the visitor has restarted their browser.
 • Behavior: If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
 • Content: Contains the value "1" when present.
 • Expiration: The cookie expires at the end of the session.
Functionality  cookies
Chat Flow Cookie:
 • Purpose:
Used by the chatflows tool to enable visitors to engage in chat with a representative on the site.
Advertising  cookies
Advertising Cookies: 
• Type:
Ad pixel cookies (e.g., Facebook, LinkedIn, Google).
• Purpose: Used for targeted advertising and tracking user interactions with advertisements.
• Note: These cookies may be set by advertising platforms to deliver personalized and relevant ads based on user behavior.
Linkedin
LinkedIn utilizes different types of cookies to collect and utilize data as part of our services. There are two main types of cookies employed: persistent cookies, which endure beyond the current session until expiration or deletion, and session cookies, which last only for the duration of the current visit or browser session. Third parties, including LinkedIn customers, partners, and service providers, may also use cookies in connection with their services. For more details on how and why LinkedIn and third parties use cookies, please refer to the LinkedIn Cookie Policy. You can find a comprehensive LinkedIn Cookie Table : htps://www.linkedin.com/legal/l/cookie-table
LeadInfo
"Leadinfo utilizes various types of cookies to enhance and personalize your experience while interacting with our website and services, integral to providing you with the best possible service. These cookies fall into two main categories: persistent cookies and session cookies. Additionally, third parties, including Leadinfo customers, partners, and service providers, may also utilize cookies to enhance our services and your user experience.

For a detailed overview of how and why Leadinfo, along with third parties, use cookies, we recommend reviewing the Leadinfo Cookie Policy, accessible at [Insert the URL to your Leadinfo Cookie Policy here]. This policy provides comprehensive information on cookie usage and your rights related to cookies.

By continuing to use our website and services, you consent to the use of cookies as described in our Cookie Policy. You can manage your cookie preferences through our cookie consent tool or your browser settings. Please be aware that your consent choices may impact the functionality and performance of our website and services.

If you have any questions or concerns regarding our use of cookies or our privacy practices, feel free to contact us using the information provided in our Privacy Statement."
Persistent  cookies
"Persistent cookies, as opposed to session cookies, remain on your browser beyond the current session. They are stored on your device until they reach their expiration date or until you manually delete them. The primary function of persistent cookies is to help us recognize you when you return to our website, ensuring a personalized and seamless user experience."
Session cookies
"Session cookies, in contrast to persistent cookies, have a shorter lifespan and are active only for the duration of your current visit to our website or your browser session. Once you leave our website or close your browser, session cookies are automatically deleted. These cookies play a crucial role in maintaining your privacy and security during your online interactions with us."

You can usually delete cookies through your browser settings. More information about enabling and disabling and deleting cookies can be found in the instructions and/or using the help function of your browser. When it comes to access to personal data linked to a cookie, you must also send a copy of the cookie in question. You can find this in the settings of your browser. More information about cookies is available on the following website: https://en.wikipedia.org/wiki/HTTP_cookie

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