Client: Mid-sized appliances manufacturer (name confidential)
Industry: Consumer Electronics & Home Appliances
Use Case: Document Approval Processes – Accounts Payable Automation
Challenge
The client faced significant inefficiencies in managing incoming invoices, with approval workflows fragmented across emails, departments, and legacy systems. This led to delayed approvals, lost or misplaced documents, and limited visibility into invoice status. The absence of a centralized workflow automation platform made collaboration difficult and posed challenges during audits due to poor traceability and non-compliance risks.
Solution with Shiperone
To overcome these challenges, Shiperone was integrated with the client’s central accounts payable (AP) inbox,automatically capturing and routing incoming invoices into a structured, multi-level invoice approval workflow. All stakeholders — from operations to finance — now collaborate on a single, centralized platform.
Once an invoice completes the approval cycle, the finance team enters the SAP reference number directly into Shiperone, ensuring seamless system alignment and maintaining a real-time audit trail.
Key features implemented include:
- Email-to-platform invoice ingestion
- Custom approval workflows based on invoice value, type, and department
- Real-time dashboards and overview cards for status tracking
- Centralized document management
- SAP reference number synchronization for financial tracking and reporting
Results
The client achieved faster invoice approvals, enhanced cross-functional collaboration, and full traceability for each invoice. This enabled smoother audits, improved compliance, and reduced risk. By consolidating all processes and stakeholders onto one digital platform,Shiperone eliminated manual follow-ups, disconnected workflows, and operational bottlenecks.
Conclusion
Shiperone transformed the client’s invoice approval process into a fully digital, transparent, and auditable solution.The implementation significantly improved operational efficiency, reduced compliance risks, and ensured seamless integration with SAP for end-to-end financial process automation.
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