Privacy Policy
Last updated: December 8, 2023
Privacy Declaration
This is the privacy statement of Shiperone, including all of its subsidiaries: Company A, Company B, and Company C (hereinafter collectively: “Service Provider,” “we,” “our,” or “us”). This statement provides insight into the data we process from you as a user, the purposes for which we process it, and the way in which we handle this personal data. We recommend that you read this privacy statement carefully.
The service provider considers the careful handling of personal data to be of great importance. Therefore, we meticulously process and secure personal data. In our processing, we adhere to the requirements set by the General Data Protection Regulation (GDPR).
Method of Obtaining Personal Data
By using our service, you share certain information with us, including potentially traceable personal data. We only store and utilize personal data provided directly by you or when it is evident that it's intended for processing.
For example, when you place an order via our website, we request your name, address, and contact details (telephone and email) to facilitate order shipment and keep you informed about the various steps in the ordering process.
Types of Personal Data
• User name
• Name and address details
• Date of birth
• Educational attainment
• password
The specific data processed depends on the functionalities you use on the platform. Below, we further explain which personal data is processed when using specific functionalities. In any case, providing a username and password is mandatory to create an account, enabling access to the platform.
Purpose Description of Data Use
1. Communication and Newsletters:
• Sending personalized newsletters.
• Keeping you informed via the weekly newsletter.
2. Access and Account Management:
• Checking access to our service through a login module.
• Keeping your personal settings in a protected account.
3. Profile Information:
• Deriving an interest profile based on your purchased products.
• Regularly providing offers based on your interest profile.
• Displaying information entered on your profile to site visitors (excluding email address and phone number).
4. Form Submissions:
• Storing data from contact or registration forms and emails for as long as necessary to address and handle inquiries.
5. Order Processing:
• Using your address details to send orders and invoices.
6. Advertising:
• Displaying advertisements from third parties, tailored based on presumed interests, navigation paths, and service usage statistics.
7. Social Media Integration:
• Including social media buttons on our site, with administrators of these services collecting your personal data.
8. Website Security:
• Logging every website visit to detect abuse and intrusion attempts.
Data Retention for Customer Contact:
If you contact us via the website with questions or complaints about our products or services, we may retain your message and contact details for up to 24 months after resolving the inquiry. This ensures a quicker and more efficient response to any follow-up questions.
Provision to Third Parties:
• No personal data is provided to third parties without explicit consent.
• Details of ordered products may be shared with partner ABC for product offers, with separate permission sought.
Processor Provision:
The Service Provider may engage third parties under its supervision for specific processing mentioned in this privacy statement. These third parties operate under the responsibility of the Service Provider and are not allowed to conduct independent processing of personal data.
Website Security Monitoring:
Company CBA monitors the website for unauthorized access attempts on behalf of the Service Provider.
Newsletters:
We send both weekly and monthly digital newsletters (optional for the user), which you can register for via the website. These newsletters contain offers, tips, and information about our services. If you subscribe to the newsletter, we will use your email address to send it. Your email address will be retained until you unsubscribe, and every newsletter includes an unsubscribe link.
Rights of Data Subjects:
If you have questions or want to know what personal data we have about you, you can always contact us using the details provided at the bottom of this document. You have the following rights:
• Right of Access: You can access the personal data we process about you.
• Right to Rectification: You can correct or supplement your personal data if it is incorrect or incomplete.
• Right to Object: You can object to the processing of your personal data and to direct marketing.
• Right to Erasure: You can request the deletion of your personal data.
You can view, modify, download, or delete stored data about you via your profile page (via Account > Privacy). Deleting all your data is only possible by canceling your account and discontinuing the use of our service.
For questions about our privacy policy or your legal rights, feel free to contact us at any time.
Complaint Possibility:
If you have a complaint about how we process your personal data, contact us using the details at the bottom of this privacy statement. You also have the right to submit a complaint to the Dutch Data Protection Authority in your country.
Third-Party Websites:
This statement does not apply to third-party websites linked to this website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy statement of these websites before using them.
Amendments:
This privacy statement (version 1.0) is dated September 1, 2023. Please note that the privacy statement may be periodically adjusted, and we advise you to check this page regularly for any changes.
Contact Details:
For questions about our privacy statement or your rights, contact us using the details provided below:
SARJAK Europe, Am Sandtorkai 60, 20457 Hamburg, Germany
Email: Marvin.Kroeger@shiperone.com
Phone: +91 98202 44096
Cookie Statement
Introduction:
We use cookies on our website. A cookie is a small file sent with pages from this website and saved by your browser on your device. The stored information can be sent back to our servers on a subsequent visit. Here, we explain what this means for you.
Functional Cookies:
We use cookies to record your preferences (such as language and location) to avoid repetitive requests. Additionally, we use cookies to recognize you as a logged-in visitor, eliminating the need for repeated logins. Load balancing cookies help distribute visits across different servers for optimal site response.
Analytical Cookies:
Cookies from Google Analytics, an American company, are placed on our website as part of the Google Analytics service. We use this service to track how visitors use our website. Google may provide obtained analytical information to third parties if legally obliged or if third parties process the information on behalf of Google. We have a processing agreement with Google, prohibiting the use of information for other Google services. IP address forwarding to Google is disabled.
Tracking Cookies:
We use tracking cookies to build a profile about you, tailoring advertisements to your interests and preferences for maximum relevance. With your permission, advertisers place 'tracking cookies' on your computer to track pages you visit from their network, building a profile based on comparable information. This profile is used solely to match advertisements to your profile for increased relevance.
Retargeting Cookies:
We use retargeting cookies from Google AdSense to display advertisements on third-party sites related to your previous visits to our website.
Social Media Buttons:
Buttons using Add This on our website allow you to promote and share our web pages and services within social networks, including Facebook, Linkedin, Twitter, and Instagram. These buttons, along with Add This, place cookies on your device. The functioning of these buttons is determined by code from the respective social networks. We have no influence over this process. Please read the privacy statements of these networks for information about what they do with the (personal) data obtained via these cookies.
Other Tracking Techniques:
We use a 'tracking pixel' in our newsletters to monitor whether and when you open them.
Overview of Cookies:
On our website we use the cookies as shown in the overview below:
| Tool | Kind | Description | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Google Analytics | Analytical | "We utilize Google Analytics to comprehend how users interact with our website, enabling us to enhance its user-friendliness. For detailed information about data processing, please refer to Google's Privacy Policy. If you wish to prevent the processing of your data with Google Analytics, you can install the provided plugin." | |||||||||||||||
| Google DoubleClick | Advertisment | "We use DoubleClick by Google to target advertising and measure the effectiveness of our marketing campaigns. For more information about this, you can refer to the Privacy Policy of Google. On this page, you can indicate if you want to opt out of this data processing." | |||||||||||||||
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| LinkedIn utilizes different types of cookies to collect and utilize data as part of our services. There are two main types of cookies employed: persistent cookies, which endure beyond the current session until expiration or deletion, and session cookies, which last only for the duration of the current visit or browser session. Third parties, including LinkedIn customers, partners, and service providers, may also use cookies in connection with their services. For more details on how and why LinkedIn and third parties use cookies, please refer to the LinkedIn Cookie Policy. You can find a comprehensive LinkedIn Cookie Table : htps://www.linkedin.com/legal/l/cookie-table | |||||||||||||||||
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You can usually delete cookies through your browser settings. More information about enabling and disabling and deleting cookies can be found in the instructions and/or using the help function of your browser. When it comes to access to personal data linked to a cookie, you must also send a copy of the cookie in question. You can find this in the settings of your browser. More information about cookies is available on the following website: https://en.wikipedia.org/wiki/HTTP_cookie
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